"ThumbsUp.dll failed to register. HRESULT..." Error
This error can appear when installing SketchUp, and usually happens because your computer is missing some prerequisite libraries.
To resolve this, run Windows Update and install the latest .NET and C++ Runtime Libraries.
Restart your machine and then try reinstalling SketchUp again.
Related Articles
Removing Remnants of SketchUp Installations on Windows
This article will be relevant to you if: You have been advised to completely remove a previous version (or all versions) of SketchUp in order to do a “clean install” of a new version. A SketchUp uninstallation has failed. You try to install SketchUp, ...
V-Ray Licence Error After Installing SketchUp Studio
This issue often affects users who previously had V-Ray installed on their machine. After installing SketchUp Studio, users try to access V-Ray in SketchUp and see a licence error ('Failed to checkout a V-Ray for SketchUp licence'), as below. This is ...
Enscape Error -496
When installing Enscape and Chaos products a number of services need to run and be correctly installed and when one fails you may get errors, such as -496. This error doesn't have a lot of information behind it but happens when there is an issue with ...
Resetting SketchUp Activations
2026 Release and above With the latest SketchUp release (2026 version) you can now clear this error with one click. If you are on an earlier release read below. If for any reason the 'Continue' button does not work on 2026, then you can still follow ...
SketchUp Crashed and I Have Lost My Work!
When using SketchUp and plugins, often enough a crash can happen or even a power outage and you lose your work. Rather than start over we have a few places to check before getting started again as well as a few safety nets to set up, just in case. ...