You have exceeded your allowed activations - SketchUp Error

Resetting SketchUp Activations

If you are logging in to SketchUp and see 'You are using SketchUp on too many machines' or 'You have Exceeded your allowed activations', read on to see how to fix this.





  1. When you see the message above close any SketchUp instances you have open, this includes other machines and other vesions on the same machine then head to your Trimble Account: https://ecom-prd.trimblepaas.com/ecom/portal#/subscription
  2. This will need to be done in the user's account. An owner or admin cannot do this for the product users under the Admin account.
    (If you don't see your assigned product, you may need to change from your personal free or trial account to the purchased account by clicking on the account name on the left . It may say Personal Account, or it may be a company name)
  3. Go to 'My Products'
  4. Click 'View Included Applications' as below. If you do not see this, you may need to switch accounts under your email address to the left.
  5. Click 'Manage Devices' next to the SketchUp item shown
  6. Click the "Deauthorize All" button.


Back in the SketchUp application, click on the small account icon in the top right corner, and sign out and in again. You will now be able to access SketchUp as normal.

If you have tried the above and still cannot access SketchUp...


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