SketchUp Pro Authorisation Error - Delete login_session.dat
SketchUp Pro Authorisation Error - Delete login_session.dat
If deauthorising SketchUp does not resolve authorisation errors, you can completely reset the sign in state by deletingthe login_session.dat file for all versions of SketchUp on all machines if using multiple of either.
For Mac users, locate the login_session.dat file in your hidden Library folder inside of your user area. (The path for this file should be /Users/*USERNAME*/Library/ApplicationSupport/SketchUp[Version Year]/login_session.dat)
To unhide the library folder, while in your username folder press Command, Shift and . (Full stop/period). The folder should be slightly greyed out.
For Windows users the file is located in C:\Users\*USERNAME*\AppData\Roaming\SketchUp\SketchUp VERSION
AppData will be hidden, for Windows 11 select View > Show > Hidden Items.
For Windows 10 select View > Options > Change folder and search options. In the View tab > Advanced settings > Show hidden files, folders and drives > OK
If you need to re-sign in to SketchUp for any reason, see the steps below. 1. Open SketchUp and Sign Out. To do this, click the account icon in the top-right, then 'Sign Out' from the menu that appears. You can also do this by going to ...
If you are logging in to SketchUp and see 'You are using SketchUp on too many machines' or 'You have Exceeded your allowed activations', read on to see how to fix this. When you see the message above close any SketchUp instances you have open, this ...
We have recently received a few reports of SketchUp users being unable to log in to their software, resulting in them not being able to access files or create new ones. Affected users report that when clicking 'Sign In' within the SketchUp ...
This information is now outdated. Current subscriptions will ask you to simply log into the newest version. Please note that having multiple versions on the same machine will count towards the 2 active machines and could result in an error regarding ...
1. Creating Your Account Once your SketchUp Pro Subscription order has been processed, you will receive an email containing details of your licence, as well as a link to the account management portal. Click the account management portal link, and you ...