Removing Remnants of SketchUp Installations on Windows
This article will be relevant to you if:
- You have been advised to completely remove a previous version (or all versions) of SketchUp in order to do a “clean install” of a new version.
- A SketchUp uninstallation has failed.
- You try to install SketchUp, but get an error saying it is already installed even though it is not listed in Add/Remove Programs.
- You have been advised to check for, and remove, duplicate MSI entries.
To uninstall the affected version (or versions) of SketchUp:
- Use the Windows "Add or remove programs" function, or
- Run the SketchUp installer and select the Remove option.
To clean the Temp directory:
- In File Explorer, right-click on your (C:) drive in the list on the left side.
- In the drop-down menu, select Properties.
- On the “General” tab in the Properties dialog, click the "Disk Cleanup" button.
- After Disk Cleanup scanning completes, check the "Temporary Files" box and uncheck everything else.
- Click OK, and then click Delete Files.
Identify and Report duplicate or stray SketchUp MSI files:
- As an Administrator, launch an MS Powershell window (powershell?); then run this command:
- get-wmiobject Win32_Product | Format-Table IdentifyingNumber, Name | Out-String -Stream | Select-String "SketchUp"
- If anything is returned by this command, copy-paste the output into an email or text file attachment, and send it to support@cadsoftwaredirect.com for further assistance.
Related Articles
Can I Transfer SketchUp Between Mac and Windows?
If you work in an environment that requires SketchUp to run on both Windows and Mac machines, one license per user is all you need, regardless of what computer you use. There is no need to buy a specific Mac or Windows version. With SketchUp, you now ...
How to Uninstall Enscape
Sometimes when programs are not working as they should, users are asked to do a "clean reinstall". This just means deleting a few extra hidden files that can help fix issues. For Windows follow these instructions - Close all programs Navigate to ...
Installing, Uninstalling, Transferring and Authorising SketchUp
Installing SketchUp Download the latest version of SketchUp for your Windows PC or Mac from the link below: https://www.sketchup.com/download/all?from=partner For Windows Right-click the downloaded .exe and select "Run as Administrator". Follow the ...
Uninstalling Vectorworks
Uninstalling Vectorworks 2025 For Mac in the applications folder there will be a Vectorworks 2025 folder and there will be 'Vectorworks 2025 Install manager' Open that and in the top right hand corner there will be a menu and there you can uninstall. ...
Bella Render installation and removal
First head to the downloads page and download the correct installer for the correct OS (Windows or Mac) and modelling software (Rhino, SketchUp or Maya). In this article we will go over installation and uninstallation for Rhino and SketchUp as well ...