1. Creating Your Account
Once your SketchUp Pro Subscription order has been processed, you will receive an email containing details of your licence, as well as a link to the account management portal
Click the account management portal
link, and you will be prompted to sign in with a Trimble account. You can also sign in with Google or Apple. This needs to be the same email address that you used when you placed your order with us.
If you don’t already have a Trimble account, enter your email address and click 'Next'. If an account matching that email address does not yet exist, you will be able to create one.
2. Viewing Your Account
Once signed in, you will see options to view your subscriptions, plan settings, and more.
If you click 'My Products', you will be able to see the products assigned to the email address you have signed in with.
If you are unable to see SketchUp Pro in your products, you may need to assign the licence. This can be done in the 'Members' section.
The licence must be assigned to the individual using the licence. If you have multiple licences, then the admin email (usually the email address the order has been placed with) will be able to create multiple users and assign each licence.
3. Download SketchUp Pro
Click "Download" next to SketchUp Pro to begin the download. Once downloaded, run the file to install SketchUp Pro to your computer. Once installed, look for the SketchUp application in your programs list, or look for these icons on your desktop:
4. Run SketchUp Pro
When you run SketchUp Pro, you'll see the "Welcome to SketchUp" screen where you need to click "Sign In" and enter your Trimble ID credentials.
5. Using SketchUp Pro
Next, you'll see the "Files" page where you can select a new template, or open an existing model. SketchUp will now launch and you'll be ready to get started!
6. Managing Your Subscription
Once you're inside SketchUp Pro, you can check the status of your subscription by going to Help > Manage License.
Vectorworks 2019 - Download, Install and Activate
This guide is now outdated. For Vectorworks 2021, please click here: https://support.cadsoftwaredirect.com/portal/en/kb/articles/vectorworks-2021-getting-started The video below explains how to download, install and authorise your copy of Vectorworks ...
How to Activate, Deactivate and Move Your Enscape Licence
Activate an Enscape Licence Once you have purchased an Enscape subscription, you will receive a licence/serial that you will need to activate Enscape on your machine. To activate Enscape, whether fixed seat or floating, open the 'About ' window via ...
Can I Transfer SketchUp Between Mac and Windows?
If you work in an environment that requires SketchUp to run on both Windows and Mac machines, one license per user is all you need, regardless of what computer you use. There is no need to buy a specific Mac or Windows version. With SketchUp, you now ...
Work Remotely: SketchUp
If you need to work from home, your options for SketchUp are: Sign in with your online account - You can download and install SketchUp to your temporary computer and sign in as normal. If you have already used all your available activations, you may ...
SketchUp: Subscription Server Response is Invalid
We have recently seen some users experiencing the 'subscription server response is invalid' error when trying to use various different versions of SketchUp / LayOut. This error is known to affect both SketchUp 2021 and 2020, with the possibility of ...