How long will my order take to be delivered/processed?

How long will my order take to be delivered/processed?

Processing time

We aim to process all orders the same day. Orders placed before 3pm will usually ship the same day for delivery the next working day.

Delivery & Postage

Items ordered before 3pm on a working day are usually despatched the same day. We usually use UPS or Royal Mail Special Delivery.

Orders over £99 to the UK are shipped free of charge. Below £99 a charge of £4.95 is applied. Shipping charges exclude UK VAT.

 


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