Do You Process Orders at the Weekend?
At peak times, some orders may be processed at weekends. Postal and delivery services are only normally available Monday to Friday.
Therefore, whilst we try to process orders as fast as we can, an order placed on Friday evening, Saturday or Sunday will usually be processed on Monday.
Customer emails are also not usually processed over the weekend. If you emailed us on Friday evening, Saturday or Sunday, we will reply on Monday. Please do not send a duplicate email.
Related Articles
Does the activation process ever send data to SOLIDWORKS after I activate my product?
No - Activation is a secure, anonymous, one-time process. After successful activation, the licence manager runs in the background only to verify the product licence. The activation process never contacts SOLIDWORKS without your expess knowledge and ...
How long will my order take to be delivered/processed?
Processing time We aim to process all orders the same day. Orders placed before 3pm will usually ship the same day for delivery the next working day. Delivery & Postage Items ordered before 3pm on a working day are usually despatched the same day. We ...
Do I always need to be online to use SOLIDWORKS?
No - You do need to have an internet connection to activate the software, but this is a one-time process and you do not need to be online to use the software.
Install V-Ray for SketchUp / Rhino - Electronic License
Please note: This helpdesk article is now outdated. For the latest advice, please visit our knowledgebase. All versions of V-Ray can now be licensed electronically (not including upgrades). In this quick how-to, we show the process of installing ...
Replacing the licence file for a 'G' series licence
Replacing the licence file for a 'G' series license 1. Open your internet browser. 2. Go to http://localhost:5054/ 3. On the left side of the website click Edit License Files. 4. Select the License file which is being used and click Edit License ...