Activation Fails - Communications Problems (Mac OSX Only)

Activation Fails - Communications Problems (Mac OSX Only)

In some network configuration, when attempting to activate Vectorworks, you may encounter this error message:


This is primarily caused by a Proxy server or a Firewall, either locally or on your network. 

However, in some instances, going to Apple > System Preferences > Network > Ethernet (Or AirPort, normally) > Advanced > Proxies and unchecking the option for "Use Passive FTP Mode (PASV)" will resolve the issue:


    • Related Articles

    • Unable to Install Application on OS X / Mac (Double-Clicking does Nothing)

      Depending upon your settings, when using a Mac running OS X, you may be unable to install software that you didn't obtain from the App Store. Ostensibly this is a security precaution but does act to restrict installation of legitimate applications by ...
    • Trouble Shooting - ZBrush "Activation Failed"

      “Activation Failed” after entering activation code: The serial number your receive will not be the same as the activation code. Serial numbers are 16 characters in length, with both letters and numbers. Activation codes are longer and have all ...
    • Can I Transfer Vectorworks Between Mac and Windows?

      If you work in an environment that requires Vectorworks to run on both Windows and Mac machines, one license per user is all you need, regardless of what computer you use. There is no need to buy a specific Mac or Windows version. When purchasing ...
    • Shaderlight - Automatic Activation

      To activate Shaderlight: From the SketchUp Plugins menu, select Plugins->Shaderlight for SketchUp->Activate Shaderlight     Click Next Enter your 16 digit activation code as supplied in an email from ArtVPS     Click Activate The License Number is ...
    • Does the activation process ever send data to SOLIDWORKS after I activate my product?

      No - Activation is a secure, anonymous, one-time process. After successful activation, the licence manager runs in the background only to verify the product licence. The activation process never contacts SOLIDWORKS without your expess knowledge and ...