Be sure to update your graphics card if you see any unexpected behavior from SketchUp.
SketchUp is a graphics-heavy application, do we suggest always keeping your graphics drivers up-to-date. Updating drivers can often correct odd visual behaviors such as freezing, artifacts, model slicing, and slow performance.
Windows
If you have a notebook or laptop computer:
You should visit the website of the notebook manufacturer to download the latest driver.
If you have a desktop or workstation computer:
Before you can update the graphics driver, you need to know what kind of graphics card you have. For more information about how to find out what graphics card you have in your PC, click here.
Once you know the kind of graphics card you have, visit the manufacturer's website to download the latest driver. Here are links for downloading drivers from the most common graphics card manufacturers:
If you upgraded your driver to resolve a display issue, and it didn't resolve the issue, you may consider installing an older driver for your graphics card instead. Older drivers may be available online or in a resource CD that came with your computer. NVIDIA, for example, offers a driver archive.
Mac OS X
- Click the Apple logo.
- On the "Apple" menu, click "Software Update."
- If there is a Mac OS X update available, you can install it. If there is a graphics driver update, it will be included in the Mac OS X update.
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