SketchUp End of Support policy

SketchUp End of Support Policy


With the fast pace world of technology as well as yearly releases, keeping everything running smoothly and securely becomes a larger and larger task. This is why SketchUp introduced their end of support policy.

All this means is that SketchUp and Trimble will no longer update or fix issues found in those unsupported versions. 

As it stands, on January 31st of every year the next version will become unsupported with 2025 removing support for 2022 (so 3 year old versions become unsupported). 

This means along with no technical support they will start pulling access to certain features like 3D warehouse and Add Location, so if this is something you rely on, please consider updating to the latest version or at least one version up from where you are before 31st of January each year.






For the official statement please see this page: https://help.sketchup.com/en/admin/end-of-support-policy  


    • Related Articles

    • SketchUp Web Services Unavailable

      Web services will become unavailable inside of unsupported versions of SketchUp as of the end of January each year moving forward from 2023. For the official message regarding this please visit this link: ...

    • Upgrading SketchUp Network License to SketchUp Pro 2019

      This information is now outdated. Current subscriptions will ask you to simply log into the newest version. Please note that having multiple versions on the same machine will count towards the 2 active machines and could result in an error regarding ...

    • Mac OS Sonoma 14.3 and SketchUp 2023

      There is currently a known issue causing crashes in SketchUp 2023 when running on macOS Sonoma 14.3. The bug does not occur within SketchUp 2024 or in Sonoma 14.2. To know if it’s an issue you’re seeing, the steps to cause the crash are these: Show ...

    • Windows 10 - End of Support

      In late 2025 Microsoft will stop updating and supporting Windows 10, with the final date currently being October 14th. What does this mean? You can still use and enjoy Windows 10 and there will be monthly security updates up until October 14th. After ...

    • Removing Remnants of SketchUp Installations on Windows

      This article will be relevant to you if: You have been advised to completely remove a previous version (or all versions) of SketchUp in order to do a “clean install” of a new version. A SketchUp uninstallation has failed. You try to install SketchUp, ...