Requesting Release of a V-Ray License
Should you need to move your copy of V-Ray to another machine, you will need to request release of the license from Chaos. If this is the case, you may either send your request to the email address provided in the error window (when attempting to reinstall) - or by emailing us through the helpdesk with your details and the license information, and we can request a release on your behalf.
V-Ray License Server - Online Licensing Not Working
When accessing the V-Ray Online License Server (OLS) at http://localhost:30304/, you will see an orange light next to 'Online Licensing' if it isn't working correctly. To fix this, first check that the computer you are using is connected to the ...
How Do I Upgrade to V-Ray 3 for Rhino?
I purchased my license after February 1st 2016 Users that purchased a new license or upgraded to V-Ray 2 for Rhino, after February 1st 2016, qualify for a free upgrade to V-Ray 3 for Rhino. This free upgrade includes one workstation license and one ...
How Do I Upgrade to V-Ray 3 for SketchUp?
I purchased my license after November 1st 2015 Users that purchased a new license or upgraded to V-Ray 2 for SketchUp, after November 1st 2015, qualify for a free upgrade to V-Ray 3 for SketchUp. This free upgrade includes one workstation license and ...
Install the Standalone V-Ray License Server
If you're having trouble getting the V-Ray license server to run, it's worth installing the standalone license server. This is particularly relevant for Mac users. Log in to your Chaos account, go to: Downloads > License Server, select the ...
Failed to checkout V-Ray GUI license
This is a common V-Ray error that is usually simple to resolve. What does it mean? V-Ray is not able to connect to the Chaos License Server to verify your details. If your software cannot find a valid licence, it will not let you render. What should ...