We have had reports of Chaos reaching out to users regarding some changes coming to the licensing system and are being told to update otherwise the certificate will expire. Its not as scary as it sounds and simply means you may need to update your licence server to a newer version but that depends what version you are already on.
How do I know if I will be affected?
- Head to the Chaos licence server (Localhost) and from there in the top right there are three lines, click that and go to about. (http://127.0.0.1:30304/#/about)
- You will see the licence agreement but just above that you will see 'Licence server X.X.X'
- If you are on 6.1.0 version or higher then you are unaffected and can disregard this message.
Note: If you are using the license server as a service then you will need to be on version 5.5.6 or higher
What to do if I am using a unsupported version?
From here you have two options,
- update the licence server as a stand alone product.
- update your rendering software and that will install the latest build along side it.
After updating go through the above steps to find the licence server version and check if you are safe when the deadline comes.
If you don't want to or can't update your renderer then follow the below steps to update the Server as a standalone product.
Its best to remove the older version first so close any applications that use a Chaos product to avoid errors showing before we finish all the steps.
For Windows Users:
Uninstall the Chaos License Server:
Navigate to: Start Menu > Control Panel > Add or Remove Programs, locate the Chaos License Server, and uninstall it.
Delete the following folders:
- C:\Program Files\Chaos
- C:\Program Files\Chaos Group\VRLService
- C:\Users\Your Username\AppData (This is hidden, see here to unhide)\Roaming\Chaos\VRLService\ssl
For macOS Users:
- Remove the Chaos License Server app.
- Delete the following folder: /Users/YOUR_USERNAME/.ChaosGroup (This is hidden, press Shift + Command + . (Full stop/period))/ssl
To access this folder: - Open Finder.
- Select Go > Go to Folder, and enter ~/.ChaosGroup/ssl or follow the above path manually.
Installing the new version
First download the latest version of the Licence server here.
If on Windows ensure to 'Run as Administrator'
Continue with the install ensuring to go through the 'Advanced' options and allowing a firewall exception.
After that it should be up and running and you can head to localhost to confirm if it is running - If the page cannot be found, restart your as the server should run on start up.