How to install, update and uninstall Maxon software

How to install, update and uninstall Maxon software

To install a product go into the Maxon App and scroll through your Products, this shows all products included with options to install or launch depending if it’s already installed. Simply click “Install” and follow the on screen prompts.



To uninstall on Windows simply click the three dots by the product > ‘Uninstall’ and follow the on screen prompts.

If you are on Mac this button is greyed out so we have to rely on traditional methods of uninstalling software. RedGiant can be done using the above method on a Mac. 

Zbrush - Head to your applications folder and find ‘Maxon Zbrush 20XX’ > Uninstall and run the uninstaller being sure to read and understand the onscreen prompts/warnings. 



Cinema 4D - First go to the Applications folder > Find the Maxon Cinema 4D Rxx or Maxon Cinema 4D 20xx folder of the version you wish to delete > Delete this folder and empty your trash.

Next delete the Maxon preferences Folder:

/Users/<username>/*Library*/Preferences/Maxon.

As the Library folder is hidden, use the hotkey combination CMD+Shift+. (period key) to unhide it.

Lastly, empty your bin. You will need to restart the Maxon App if it still shows as installed.



Redshift - Open the Finder and search for the following folders and delete every "Redshift" folder shown:

Macintosh HD / Applications /
Macintosh HD / Applications / Maxon Cinema 4D Rxx / plugins /
Macintosh HD / Users / <user name> /

In case you use another DCC besides or instead of Cinema 4D, search for the plugin location of your used App.



If you need to update or want to check for an update for a Maxon product you will need to be in the Maxon App, head to the left hand side under Updates. If you have an update for an installed product it will be here. 



    • Related Articles

    • Upgrading ZBrush

      Now that Zbrush is only offering subscriptions any new users will have the opportunity to upgrade as and when they release new features and updates. In the Maxon App this is often just an update button. You can have multiple versions of ZBrush ...
    • How to Uninstall Enscape

      Sometimes when programs are not working as they should, users are asked to do a "clean reinstall". This just means deleting a few extra hidden files that can help fix issues. For Windows follow these instructions - Close all programs Navigate to ...
    • Cinema 4D Crashing on launch or loading indefinitely

      There are many known reasons and possible fixes for this issue. As there is not an easily accessible/understandable bug report it can take some effort to figure out what is going on. The issue has also affected versions going back multiple years with ...
    • Bella Render installation and removal

      First head to the downloads page and download the correct installer for the correct OS (Windows or Mac) and modelling software (Rhino, SketchUp or Maya). In this article we will go over installation and uninstallation for Rhino and SketchUp as well ...
    • ZBrush Activation

      This information is now out of date as ZBrush has moved to subscription only. Your subscriptions should be managed through the Maxon App and is no longer linked to Pixologic. For more up-to date information please see here Please use the link ...