I purchased my license after November 1st 2015
Users that purchased a new license or upgraded to V-Ray 2 for SketchUp, after November 1st 2015, qualify for a free upgrade to V-Ray 3 for SketchUp. This free upgrade includes one workstation license and one render node.
To process your free upgrade, we will need a file from your dongle. Please follow the instructions to generate a .wbc file from your V-Ray dongle. Once this has been created, please submit your V-Ray upgrade request, choosing V-Ray Upgrade Request as your Enquiry Type. Please include your original order number if you have this.
Once your upgrade request has been processed, your Chaos account will be updated with the correct downloads and we will email a file to update your dongle.
Please note: Free upgrades can take up to 10 business days to be processed.
I purchased my license before November 1st 2015
Please purchase your V-Ray 2 upgrade here. You will receive an email requesting a file from your dongle. Please follow the instructions to generate a .wbc file from your V-Ray dongle.
Can I Still Use My V-Ray 2.0 License?
After upgrading to v3, you will have access to your V-Ray 2.0 license for 6 months.
Older Versions of V-Ray
With the release of version 3, Chaos Group no longer support V-Ray 1.49 for SketchUp and there is no upgrade path from 1.49 to any other version.
With V-Ray 3, there are various license changes. Unlike v2, there are no longer 10 additional render nodes included for distributing render load; with upgrades, this has been reduced to 1. If you used more render nodes with v2, please review the options for upgrading. The cost of extra nodes is much lower when upgrading.
Please note: Electronic licenses are currently not available for upgrades.
V-Ray for Sketchup Version/Operating System
V-Ray for Sketchup is available for Mac and PC, your license is valid for either operating system. Simply select the installer that matches your operating system after purchase. V-Ray for Sketchup 3.6 can run with Sketchup Free (Make) and Sketchup ...
How Do I Upgrade to V-Ray 3 for Rhino?
I purchased my license after February 1st 2016 Users that purchased a new license or upgraded to V-Ray 2 for Rhino, after February 1st 2016, qualify for a free upgrade to V-Ray 3 for Rhino. This free upgrade includes one workstation license and one ...
Upgrading SketchUp Network License to SketchUp Pro 2019
If you are a SketchUp Pro 2018 Network License user with an active Maintenance & Support plan, your license will be automatically upgraded to SketchUp 2019. Please see below for the process your license will go through: FIRSTLY - Your SketchUp Pro ...
Install V-Ray for SketchUp / Rhino - Electronic License
Please note: This helpdesk article is now outdated. For the latest advice, please visit our knowledgebase. All versions of V-Ray can now be licensed electronically (not including upgrades). In this quick how-to, we show the process of installing ...
V-Ray Error Log - Location
If you experience issues or crashes with V-Ray, the error error log can normally be found in the ProgramData or Application directory of your machine. Specific V-Ray error log locations: Windows XP: C:\Documents and Settings\All Users\Application ...