Getting Started with SketchUp

Getting Started with SketchUp

Getting Started with SketchUp

Thank you for purchasing SketchUp. Please have a quick read of this email to ensure you’re up and running as quickly as possible. 


Download

If you haven’t downloaded SketchUp already, please click on the link and select the version that matches your computer.
The installer is the same for commercial, educational and non-profit licences and for Pro and Studio. 


Install 

Once downloaded, you might need to do a couple of things to install..

Windows
Go to your downloads location.
Right click on the installer and ‘Run as administrator..’

This is important to ensure the software downloads and sets up correctly

Mac
If nothing happens when you double click on the dmg file, 
check your security settings and try again. Mac likes to try to protect you from opening files downloaded from the internet so may take a few attempts but if it being persistent please feel free to get in contact.  

System Settings > Privacy & Security > Security


Sign In

Welcome to SketchUp
Sign in using the email address you used in your order. This will be the same as you recieve emails from us unless otherwise specified in your order. 
  1. Please note: there is no licence key or serial number.
  2. If you’re having issues signing in, please double check the email address matches the one in your order.
  3. Ignore the ‘Add Classic License’ option, this is no longer used.


Assign Users

Is SketchUp telling you your trial has expired or asking you to start one? 
Once signed in, you may need to assign users - even for single licences. 

Help Article: Managing Members
Add New User
Members - Add New




    • Related Articles

    • Vectorworks 2021: Getting Started

      Watch this short video to see how to download, install, and get started in Vectorworks 2021.
    • Activating Your SketchUp Pro Subscription

      1. Creating Your Account Once your SketchUp Pro Subscription order has been processed, you will receive an email containing details of your licence, as well as a link to the account management portal. Click the account management portal link, and you ...
    • Getting started with Rhino

      To start in Rhino head to the download page here and install Rhino. If you are on windows just remember to right click and ‘Run as administrator’ especially if using the Cloud Zoo features. Once downloaded and installed, you will be asked to log in. ...
    • SketchUp End of Support Policy

      With the fast pace world of technology as well as yearly releases, keeping everything running smoothly and securely becomes a larger and larger task. This is why SketchUp introduced their end of support policy. All this means is that SketchUp and ...
    • Signing Out of SketchUp to Reset

      If you need to re-sign in to SketchUp for any reason, see the steps below. 1. Open SketchUp and Sign Out. To do this, click the account icon in the top-right, then 'Sign Out' from the menu that appears.           You can also do this by going to ...